I wanted a way to enter a computer name, press a button and offer remote assistance on XP and today I found how to do it.
I’ve put together a script that edits the UnSolicitedRCUI.htm file buried in the Windows folder, which is the file launched if you offer remote assistance through Help and Support. To summarise, I’ve got a slightly altered file which is then updated with the computer name entered as a command line parameter. It then updates the local file, launches, then changes the file back. My work’s based off dgrundel’s, without being quite so intrusive.
Here’s the files: rc, you’ll need to rename this to rc.zip, then extract it. Feel free to just run remoteassistance.vbs with the computer name as the parameter, or look at the files.