If you’re getting an error in Acrobat X like “Online Help content cannot be displayed. Verify you can launch your web browser and have access to the Internet.” but don’t like the less than acceptable solutions Adobe provides don’t lose hope, there is a workaround!
- Check if you have a file C:\Program Files\Common Files\Adobe\Help\en_US\acrobat\X\pro\using\helpmap.txt
- Check it isn’t empty
- Either way, make sure it has a line that looks like this (note that those gaps should be tabs except the spaces in “Home Page for Pro”:
AH_HOME WS76F8368A-2F01-421d-9437-06EEB1C68BA4.html Home home.xml Home Page for Pro
The helpmap.txt file that Acrobat X produced for me in 10.1 had a whole lot more than that, which you can see in the uploaded helpmap.txt.pdf file.